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Introduction

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Learning outcomes

Unit 1: The lifelong distance learner

    Learners speak about learning online
    Clarifying expectations with learners
    It's not about computers - it's about people!

    Netiquette and other niceties
    Supporting learners in blended and fully online environments
    Case studies - delivering e-learning in South Africa
    Apply this!

Unit 2: Open learning & e-learning

    Empowering learners through open learning
    E-learning and e-learning 2.0
    E-learning case studies
    Using mobile technologies for learner support
    Case studies - mobile technology in use

    Apply this!

Unit 3: Supporting learning

    Approaches to teaching
    Constructivism
    The five stages that learners go through in an e-learning programme
    Case study - the five stages in action
    Apply this!
 
Unit 4: Asynchronous communication

    Getting to know your institution's asynchronous tools 
    Asynchronous tools on the Web 
    Case studies - using asynchronous communication
    Guidelines for mediating asynchronous communication
    Apply this!

Unit 5: Tutorials & webconferencing

    Why tutorials?
    Collaborative learning activities for face-to-face and synchronous online sessions
    Leading face-to-face tutorials
    Telephonic support and instant messaging (IM)
    Leading online tutorials
    Dipping into virtual worlds
    Apply this!

Unit 6: Assignments to support the learning process

    The role of assignments in supporting learning
    Building collaboration into assignments
    Case study - a collaborative assignment
    Giving constructive feedback on assignments
    Giving audio feedback via podcasts
    Using e-portfolios for assessment
    Preventing plagiarism in the digital era
   
Apply this!

Learner support quality criteria (the NADEOSA criteria)

Support for tutors

The Web in plain English

Glossary

    Glossary A-E

    Glossary F-J

    Glossary K-O
    Glossary P-T
    Glossary U-Z

All additional resources

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